Regulations of gift cards (voucher) at Kierach Medical Clinic

PROMOTION FOR ANOTHER HAIR TRANSPLANT

TERMS AND CONDITIONS OF THE PROMOTIONAL CAMPAIGN “PROMOTION FOR ANOTHER HAIR TRANSPLANT” AT KIERACH MEDICAL CLINIC – Aesthetic medicine voucher
§1
General
1. These Terms and Conditions define the rules of participation in the promotional campaign “Promotion for another hair transplant” at Kierach Medical Clinic and its branches.
2. The terms used in these Terms and Conditions shall have the following meanings:
a) Regulations – these Regulations,
b) Organizer/Clinic – Kierach Medical Clinic Spółka z ograniczoną odpowiedzialnością, Chrobrego 4 lok. U5, 02-479 Warsaw, NIP: 5223218164, REGON: 521068368, KRS: 0000949192, running the Kierach Medical Center, REGON of the Medical Institution: 52106836800016,
c) Promotional Action/Promotion – the promotional action “Promotion for another hair transplant” covered by the Terms and Conditions,
d) Patient – a natural person who is a consumer, performing a hair transplant procedure at the Clinic,
e) Voucher for a hair transplant procedure – a bearer voucher entitling to take advantage of a discount for the hair transplant procedure offered by the Organiser in the amount for which the voucher was issued.
3. The Promotion is addressed only to Patients within the meaning of these Regulations.
§2
Promotion Rules
1. Promotion Period: from 01.07.2022 for an indefinite period of time.
2. Participation in the Promotion is voluntary.
3. As part of the Promotion, each Patient who performs a hair transplant procedure at the Clinic and pays PLN 10,000 (ten thousand zlotys) or more for this service, will receive from the Clinic – depending on the Patient’s choice:
a) Voucher for another hair transplant procedure in the amount of PLN 1,000 (one thousand zlotys) gross entitling its holder to use a discount on the hair transplant service at the Clinic or
b) a 5% discount on any treatment offered at the Clinic.
4. This promotion cannot be combined with other discounts or promotions.
5. A hair transplant voucher is a bearer document issued to the Patient in paper form, which has a unique identification code of the Organizer.
6. The discount of 5% received under this promotion can be used by the Patient or a person indicated by the Patient.
7. The Hair Transplant Discount or Voucher is not refundable or exchangeable for cash in whole or in part.
§3
Rules for using the Hair Transplant Voucher
1. A voucher for a hair transplant entitles its bearer to a discount of PLN 1,000 gross for a service related to hair transplantation at Kierach Medical Clinic or its branches.
2. The hair transplant voucher can only be used once, until its expiry date.
3. The validity period of the Hair Transplant Voucher is 12 months from the date of its issue. After this period, the hair transplant voucher that has not been used in whole or in part expires.
The expiration date of the Hair Transplant Voucher is not extendable.
4. Hair transplant vouchers cannot be combined to pay for one hair transplant service (only one hair transplant voucher can be used per hair transplant).
Vouchers for hair transplant cannot be combined to pay for one hair transplant service with any other vouchers issued by the Organizer.
5. The date of the services on the basis of the Hair Transplant Voucher should be agreed with the Clinic by phone or e-mail.
6. The services provided on the basis of the Hair Transplant Voucher are provided upon presentation in paper form or by providing its identification number.
7. The bearer of the Hair Transplant Voucher is obliged to pay the difference between the price of the hair transplant procedure and the amount of the Hair Transplant Voucher – a) by card, b) in cash or c) by bank transfer.
8. The Clinic is not responsible for damage caused by the loss/and/or damage of the Hair Transplant Voucher after it has been issued to the Patient.
9. The Clinic has the right to refuse to use the Voucher for a hair transplant in the following cases:
a) the expiry of the voucher for the hair transplant procedure,
b) when the voucher for the hair transplant procedure with a given number has already been used,
c) damage to the voucher for the hair transplant procedure in a way that makes it impossible to read the data written on the document, including in particular the number of the voucher for the hair transplant procedure or the expiry date of the validity period.
d) the Organizer’s justified suspicion as to the authenticity of the voucher for the hair transplant procedure.
10. By using the Voucher for a hair transplant procedure, the Patient confirms that they have read these Terms and Conditions and accepted their provisions.
11. A voucher purchased in the promotion (e.g. -20%) is not valid for the hair transplant procedure.
12. In the event of a complaint (based on applicable law) about services that were purchased using Hair Transplant Vouchers or using a discount granted under this Promotion:
a) the exchange of the advertised goods/services for identical ones means the preservation of all rights obtained under these Terms and Conditions,
b) exchange of the advertised goods/services for others (if the Client agrees to it) or withdrawal from the contract or reduction of the price of goods/services, means at the same time resignation from the use of the voucher for the hair transplant procedure granted to the goods/services referred to above and its expiration.
The value of the refund or exchange will be calculated on the basis of the unit prices shown on the receipt or invoice, and the value of the used voucher for the hair transplant procedure will be deducted from the value of the above-mentioned goods/services.
§4
Complaint procedure
1. Any complaints regarding the promotion may be submitted in any form to the Organizer’s address or by e-mail to the following address: recepcja@drkierach.pl.
2. The complaint should include the name, surname of the complainant, his exact address, telephone number and e-mail address, as well as an indication of the reason for the complaint.
3. Complaints are considered within 14 days from the date of delivery of the complaint. The Exhibitor will inform the complainant about the result of the complaint by registered mail or electronically (e-mail) to the address indicated by the entity submitting the complaint.
§5
Data protection
1. The Organiser is the controller of the Patient’s personal data of the Voucher for the hair transplant procedure (if collected).
2. The Administrator undertakes to maintain the security and confidentiality of personal data obtained from patients, respecting the applicable law, including in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as GDPR and other relevant data protection regulations. Providing data is voluntary, but necessary to participate in the Promotion covered by these regulations. If the data is processed on the basis of consent to their processing, this consent may be withdrawn at any time – however, this does not affect the lawfulness of data processing before its withdrawal.
3. Providing data by the Patient or the bearer is voluntary. The source of the data we process are the data subjects.
4. The data will be processed for the purpose of carrying out the Promotion covered by these Terms and Conditions and determining and pursuing possible claims.
5. The basis for data processing is the performance of a contract to which the data subject is a party or to take action at the request of the data subject prior to the conclusion of the contract (Article 6(1)(b) of the GDPR), compliance with a legal obligation to which the Controller is subject (Article 6(1)(c) of the GDPR), the legitimate interest of the Exhibitor, consisting in particular in pursuing claims or defending against claims (Article 6(1)(f) of the GDPR).
6. Personal data will be processed for the period necessary to perform the contract, as well as for the period necessary to establish, pursue or defend mutual claims or until the expiry of the data storage obligations resulting from the provisions of law.
7. Personal data without the consent of the data subject may be made available only to public law entities, i.e. authorities and administration bodies that have a statutory authorization to request their disclosure. The data may also be made available to other persons if a written consent is given.
8. Personal data may be entrusted for processing to entities processing such data for the benefit of the Administrator. In such a situation, as the Administrator, we conclude a personal data processing agreement with the processor. Personal data is entrusted primarily to IT companies providing hosting services, handling our e-mail or accounting. Sensitive data are processed only by the processor providing the Administrator with a patient service program. The processor does not have access to the content of the data – it is only stored on its servers.
9. Personal data are not subject to automated processing, including profiling, and will not be transferred to a third country or an international organization.
10. In accordance with the provisions of the GDPR, each person whose personal data we process as the Personal Data Administrator has the right to:
a) to be informed about the processing of personal data,
b) access to their personal data,
c) correct, supplement, update, rectify personal data,
d) delete data (the right to be forgotten),
e) restriction of processing,
f) data portability,
g) object to the processing of personal data,
h) not being subject to profiling,
i) lodge a complaint with the supervisory authority (i.e. the President of the Office for Personal Data Protection).
11. Each identified case of a security breach is documented, and in the event of the occurrence of one of the situations specified in the provisions of the GDPR or the Act, the data subjects and, if applicable, the President of the Personal Data Protection Office are informed of such a breach.
§6
Final Provision
1. In all matters not covered by these Terms and Conditions, the relevant provisions of law shall apply.
2. The Organiser reserves the right to amend the provisions of the Terms and Conditions for important reasons, such as: the need to adapt the Terms and Conditions to the applicable provisions of law and rulings, decisions, provisions, guidelines, interpretations, recommendations or orders of public authorities, change of business processes and business concept of the Organiser, change of the Organiser’s commercial or marketing strategy, economic reasons attributable to the Organiser. Changes to the Terms and Conditions will not violate the acquired rights of Patients and bearers of Hair Transplant Vouchers.
3. The Regulations are available at the Organizer’s headquarters and on its website www.centrumkierach.pl/voucher
The Regulations come into force on 01.07.2022. .

Purchase vouchers

REGULATIONS FOR THE SALE OF VOUCHERS AT KIERACH MEDICAL CLINIC
§1
General
1. These Terms and Conditions define the rules for the purchase and redemption of Vouchers at Kiery Medical Clinic and its branches.
2. The terms used in these Terms and Conditions shall have the following meanings:
a) Terms and Conditions – these Voucher Terms and Conditions;
b) Clinic / Exhibitor – Kierach Medical Clinic Spółka z ograniczoną odpowiedzialnością, Chrobrego 4 lok. U5, 02-479 Warsaw, NIP: 5223218164, REGON: 521068368, KRS: 0000949192, running the Kierach Medical Center, REGON of the Medical Institution: 52106836800016,
c) Buyer – a natural person who has full legal capacity, and in cases provided for by generally applicable provisions of law also natural persons with limited legal capacity; a legal person or an organizational unit without legal personality, which has legal capacity, which purchases the Voucher;
d) Voucher – a bearer voucher entitling to use the services provided at Kierach Medical Clinic or its branches, in accordance with the applicable price list and the value of the Voucher held, the rules of purchase and use of which are specified in the Regulations.
§2
Rules for the sale and use of Vouchers
1. The Exhibitor offers for sale Vouchers entitling to use the services provided by the Exhibitor.
2. The Purchaser has the possibility to purchase a Voucher for any amount of their choice, but not less than PLN 100.
3. Vouchers can only be used at Medical Clinic Centres or its branches, for any selected services provided by the Issuer in these locations at the time of using the Voucher.
4. The sale of Vouchers is conducted directly at the Clinic’s headquarters.
5. Payment for the Voucher may be made:
a) in cash;
b) by payment card;
c) by bank transfer to the Clinic’s bank account, i.e.: 23194010763231092600000000
6. The Buyer’s Voucher is issued via e-mail to the address indicated by the Purchaser.
7. The Buyer may also collect the paper version of the Voucher directly from the Exhibitor.
8. Each Voucher has a unique identification code registered in the Issuer’s system and is a bearer document.
9. The bearer of the Voucher may use it multiple times until the amount limit assigned to the Voucher is exhausted or until its expiry date.
10. Vouchers cannot be combined to pay for one service. Vouchers cannot be combined with any other vouchers issued by the Organiser for the purpose of payment for one service.
11. The validity period of the Voucher is 12 months from the date of its issue. After this period, the Voucher that has not been used in whole or in part will expire. The validity date of the Voucher is not extendable.
12. The voucher is not refundable or exchangeable for cash in whole or in part.
13. The date of providing services on the basis of the Voucher should be agreed with the Clinic by phone or e-mail.
14. The services on the basis of the Voucher are provided upon presentation in paper form or on an electronic device or by providing its identification number.
15. The bearer of the Voucher is entitled to receive services whose value at the time of implementation does not exceed the nominal value of the Voucher.
16. If the value of the selected services is higher than the value of the Voucher, then the bearer of the Voucher should pay the difference by card, cash or bank transfer.
17. If the value of the Voucher exceeds the value of the selected service, the remaining unused funds from the Voucher can be used to provide another service.
18. The Issuer is not responsible for damage caused by the loss/and or damage of the Voucher after it has been handed over to the Purchaser.
19. The Issuer has the right to refuse to redeem the Voucher in the following cases:
a) expiry of the Voucher validity period,
b) when the Voucher number has already been used;
c) damage to the Voucher issued in paper form in a way that makes it impossible to read the data stored on the document, including in particular the Voucher number or the expiry date of the validity period.
d) justified suspicion of the Organiser’s employee as to the authenticity of the Voucher.
20. By using the Voucher, the Buyer or its bearer confirms that they have read these Terms and Conditions and accepted their provisions.
21.Promotions cannot be combined.
22. The voucher purchased in the promotion (e.g. -20%) is not valid for hair transplant procedures. 23. In the event of a complaint (on the basis of applicable law) of Services that have been purchased in whole or in part using Vouchers:
a) exchanging the complained goods for identical ones means retaining all rights obtained under these Terms and Conditions,
b) exchange of the complained goods for others (if the customer agrees to it) or withdrawal from the contract or reduction of the price of the goods, means at the same time resignation from the use of the Voucher granted for the goods referred to above and its expiration. The value of the refund or exchange will be calculated on the basis of the unit prices shown on the receipt or invoice, and the value of the Voucher used will be deducted from the value of the above-mentioned goods.
§3
Complaint procedure
1. The right to file a complaint is vested in each Buyer or bearer of the Voucher.
2. Complaints may be submitted in any form to the Exhibitor’s address or electronically to the e-mail address: recepcja@drkierach.pl.
3. The complaint should include the name, surname, exact address, telephone number and e-mail address and an indication of the reason for the complaint.
4. Complaints are considered within 14 days from the date of delivery of the complaint. The Exhibitor will inform the Buyer or the bearer about the result of the complaint by registered mail or electronically (e-mail) to the address indicated by the Buyer or the bearer submitting the complaint.
§4
Data protection
1. The Issuer is the administrator of the Buyer’s or the bearer’s personal data (if collected).
2. The Administrator undertakes to maintain the security and confidentiality of personal data obtained from patients, respecting the applicable law, including in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as GDPR and other relevant provisions on the protection of personal data, Providing data when joining the Program is voluntary, but necessary to participate in the Program. If the data is processed on the basis of consent to their processing, this consent may be withdrawn at any time – however, this does not affect the lawfulness of data processing before its withdrawal.
3. Providing data by the Buyer or the bearer is voluntary. The source of the data we process are the data subjects.
4. The data will be processed for the purpose of redeeming the Voucher and determining and pursuing possible claims.
5. The basis for data processing is the performance of a contract to which the data subject is a party or to take action at the request of the data subject prior to the conclusion of the contract (Article 6(1)(b) of the GDPR), compliance with a legal obligation to which the Controller is subject (Article 6(1)(c) of the GDPR), the legitimate interest of the Exhibitor, consisting in particular in pursuing claims or defending against claims (Article 6(1)(f) of the GDPR).
6. Personal data will be processed for the period necessary to perform the contract, as well as for the period necessary to establish, pursue or defend mutual claims or until the expiry of the data storage obligations resulting from the provisions of law.
7. Personal data without the consent of the data subject may be made available only to public law entities, i.e. authorities and administration bodies that have a statutory authorization to request their disclosure. The data may also be made available to other persons if a written consent is given.
8. Personal data may be entrusted for processing to entities processing such data for the benefit of the Administrator. In such a situation, as the Administrator, we conclude a personal data processing agreement with the processor.
Personal data is entrusted primarily to IT companies providing hosting services, handling our e-mail or accounting. Sensitive data are processed only by the processor providing the Administrator with a patient service program. The processor does not have access to the content of the data – it is only stored on its servers.
9. Personal data are not subject to automated processing, including profiling, and will not be transferred to a third country or an international organization.
10. In accordance with the provisions of the GDPR, each person whose personal data we process as the Personal Data Administrator has the right to:
a) to be informed about the processing of personal data,
b) access to their personal data,
c) correct, supplement, update, rectify personal data,
d) delete data (the right to be forgotten),
e) restriction of processing,
f) data portability,
g) object to the processing of personal data,
h) not being subject to profiling,
i) lodge a complaint with the supervisory authority (i.e. the President of the Office for Personal Data Protection).
11. Each identified case of a security breach is documented, and in the event of the occurrence of one of the situations specified in the provisions of the GDPR or the Act, the data subjects and, if applicable, the President of the Personal Data Protection Office are informed of such a breach.
§5
Final Provision
1. In all matters not covered by these Terms and Conditions, the relevant provisions of law shall apply.
2. The Exhibitor reserves the right to amend the provisions of the Regulations for important reasons, such as: the need to adapt the Regulations to the applicable provisions of law and rulings, decisions, provisions, guidelines, interpretations, recommendations or orders of public authorities, changes in business processes and the business concept of the Organizer, change in the commercial or marketing strategy of the Organizer, economic reasons attributable to the Organizer. Changes to the Terms and Conditions will not affect the rights of the acquired Buyers and bearers of the Vouchers. Any changes will be effective from the moment of publication of the new/amended Terms and Conditions and will only apply to Vouchers purchased after the changes come into force. Information about the amendment to the Regulations will be published on the website referred to in paragraph 7 and will be available at the Exhibitor’s headquarters.
3. The Regulations are available at the Exhibitor’s headquarters and on its website www.centrumkierach.pl/voucher.
4. The Regulations enter into force on 01.07.2022.